Outlook Web Access helps control junk e-mail and “spam” and block links to external content that allows you to become the target of more junk e-mail messages.

First Make sure you are logged onto your email account by going to www.caymanairways.net and click on the link that says outlook web access as pictured below.

 To turn on the junk e-mail filter:

1. Select the Options link on the bottom left pane.

2. Under Privacy and Junk E-mail Prevention, select the Filter Junk E-mail check box.  You will need to scroll down in the Options page to locate this section.

3. To add or modify e-mail addresses or domains in your junk e-mail lists, see Manage junk e-mail. E-mail from people on your Safe Senders list will never be treated as Junk E-mail. You can include e-mail addresses or domain names on this list. Select Add to include a Safe Sender’s e-mail address or Add an e-mail address as a Blocked Sender. This illustration shows the purdue.edu domain set as a Safe Sender.

Blocked Senders List: E-mail messages from certain e-mail addresses or domain names can easily be blocked by adding the sender to your Blocked Senders List. Messages from people or domain names on your Blocked Senders List will always be treated as junk e-mail messages, regardless of the content of the message.

Safe Recipients Lists: An e-mailing list or group that you are a member of can be added to your Safe Recipients Lists. Any messages sent to the e-mail addresses or domain names on this list will not be treated as junk e-mail messages, regardless of the sender or content of the message.

Block external content in HTML e-mail messages

HTML messages you receive can include links to external content, such as pictures or sounds. These links aren't the kind that are underlined (hot) and that you click on. They are references in the HTML source code to an external location on the Internet, such as a Web site. When you open or preview the message, your computer downloads the external content so that the picture can be displayed or the sound played. This is typically done by legitimate senders to avoid sending large messages.

However, junk e-mail senders use the downloading of external content by your computer to verify your e-mail address as "live." Once they know there is a real person associated with your address, you can then become the target of more junk e-mail. External content used to identify you in this way is called a Web beacon.

To prevent Outlook Web Access from downloading Web beacons, under Privacy and Junk E-mail Prevention, select the Block external content in HTML e-mail messages check box.

For those that access their emails from Outlook 2003 instead of using the web access can also access these same features by clicking on Actions from the toolbar and selecting Junk Email.

Be Sure to click on the Junk Email Options to specify your level of junk email filtering and also to view/remove any addresses that are on your safe/blocked senders lists.

You must enable at least low otherwise  junk email filtered at the server will still end up in your inbox instead of in your junk email folder for you to review.

E-mails in your junk email folder will be permanently deleted after they are 30 days old. Please move valid messages out of your junk email folder if you do not want them to be deleted.

Any further questions or comments can be directed to the I.T Dept